Keep your team moving.

Ongoing management and technical help for small businesses using Mac, iPhone and iPad, without an internal IT department.

Book your free audit

A clear place to turn.

When technology needs attention, your team should know who to contact.

Bloom helps manage your setup and resolve everyday issues through a monthly plan, with agreed coverage, service hours and costs.

Your everyday technology.

Devices and updates

Apps and accounts

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A man and a woman are sitting at a round wooden table in a bright, modern office or coworking space, engaged in conversation, with laptops, tablets, and notebooks on the table. Other people are working or talking in the background near large windows with trees outside.

Everyday troubleshooting

Ongoing reviews

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A young man with curly hair and a beard sitting at a desk, working on a silver laptop in a room with large windows and green plants.

Help with supported business apps, sign-in problems and routine account administration.

Maintain agreed device settings, check software updates and help keep company devices ready for work.

New starters and leavers

Access and permissions

Handle routine access changes and coordinate device preparation or return. Additional setup work is quoted where needed.

Manage approved changes to shared files, apps and business accounts.

Review recurring issues and changing needs, with recommendations for improvements outside the support plan.

Investigate technical problems remotely and explain the next step when specialist or onsite help is required.

Get in touch

Choose the support you need.

  • A blank sheet of paper with some text at the top.

    Manage

    Keep your setup maintained.

    Device management, update checks and configuration maintenance. Technical help is charged separately.

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    Support

    Give your team a route to help.

    Everything in Manage, plus an agreed remote support allowance and routine account administration.

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    Partner

    Plan ahead as your business changes.

    Everything in Support, with a higher remote support allowance and regular planning and service reviews.

Agreed upfront.
Clear throughout.

We review your current setup and confirm what your plan covers.

Your team receives a clear way to request help. We investigate, explain what happens next and flag any work outside your agreement before proceeding.

Users, devices, apps, service hours and support allowances are agreed before your plan starts. Software licences, initial setup and projects are quoted separately.

Support for today. Improvements when needed.

A support plan maintains the agreed setup and helps with everyday issues.

New systems, migrations and larger changes are scoped as separate projects, with an agreed price and practical handover.

Explore Improve
Explore Improve
Explore Setup

  • No. We can review your current environment and identify any preparation needed before support begins.

  • Support allowances and coverage depend on your plan. We agree the details upfront, including how additional work is charged.

  • Remote support is the starting point. Any onsite requirement is discussed and quoted separately.

  • Hardware repairs and replacement equipment are separate. We can help identify when a repair provider is needed.

  • Yes. We can review coverage as people, devices and support needs change.

FAQ

Take IT off your everyday list.

Start with a free initial audit. We’ll discuss your setup and support needs, then recommend an appropriate plan.

Any preparation, detailed assessment or project work is scoped and quoted separately.

Book your free audit